Docket

For: roll-off dumpster operators and waste haulers that want dispatch, driver workflows, container tracking, billing and online ordering in one waste-specific system. It is especially relevant to mixed operations that also run commercial or residential trash routes. Pricing requires a sales conversation, so very small operators comparing against spreadsheets or lower-cost general field-service software should confirm the total contract and add-on cost first.

What it is

Docket is cloud operations software for roll-off dumpster rental, junk removal and recurring commercial or residential trash routes. Its public product pages describe scheduling and dispatch, a driver mobile app with offline operation, container location tracking, billing tied to completed service, online payments, customer communications, reporting and an optional website with an integrated DocketShop booking cart. Docket publishes Grow, Pro and Pro Plus feature tiers but does not publish the base subscription price; prospects are directed to request personalized pricing. IronRouteAI route optimization is limited to Pro Plus.

Official site

Who it is for

Operators who have outgrown paper, spreadsheets or disconnected tools and need office-to-driver coordination for deliveries, swaps, dump-and-returns, live loads and recurring routes. A recent Reddit discussion from small haulers highlighted the same buying problem: coordinating customer requests, quotes, routes, tickets, photos and billing without losing information between the office and the field. Treat individual Reddit recommendations cautiously because vendor employees also participate in these discussions.

Alternatives

DSQ Hauler (roll-off dispatch and container inventory)
QuoteIQ (lower-cost multi-trade CRM with public pricing)
Reservety (customer-facing booking website rather than a full waste operations suite)
PJR Software (roll-off and portable-restroom operations)
Dumpster Rental Systems / DRS
ServiceCore
CurbWaste

Pros

Waste-specific workflow covers deliveries, swaps, removals and mixed commercial or residential routes instead of adapting a generic field-service CRM.
Driver app, dispatch, asset tracking and billing share the same operational record; the vendor says drivers can continue working while offline.
Grow includes a basic online shopping cart; Pro and Pro Plus include the premium cart plus integrations listed on the pricing page.
The support center documents detailed pricing matrices for location, distance, customer type, material, task type, weight allowances and surcharges.

Cons

No public base subscription price: Docket asks prospects to schedule a personalized demo, making an upfront cost comparison difficult.
IronRouteAI requires Pro Plus, and the Dumpsters.com integration is a paid add-on available only on Pro or Pro Plus.
A Docket-built website is owned by Docket and is taken down if the customer cancels or downgrades to Start; the customer keeps a separately purchased domain.
Advanced pricing can require a substantial setup: the vendor recommends choosing templates versus a matrix carefully because switching later may require rebuilding the configuration.